Your trust matters to us.
Effective Date: 03 August 2026
1. Introduction
Welcome to Consifo. Your privacy is important to us. This Privacy Policy explains how Consifo collects, uses, stores, protects, shares, and manages your personal information when you use our website, mobile application, or any services provided through our platform. By using Consifo, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information: Full Name, Mobile Number, Email Address, Profile Photo, Residential or Service Address, GPS Location (with permission), Device Information, Browser Information, IP Address, Operating System, Payment Information (processed securely through payment partners), Booking History, Service Preferences, Customer Reviews and Ratings, Worker Profile Information, Identity Verification Documents (where required), and Communication Records with Customer Support.
3. How We Collect Information
Information may be collected when you create an account, book a service, register as a worker or partner, contact customer support, submit feedback or reviews, subscribe to newsletters, participate in promotions or referral programs, browse our website, or use our mobile application.
4. Purpose of Data Collection
Your information may be used to create and manage your account, process bookings, match customers with service professionals, improve service quality, process payments, prevent fraud, verify identity, provide customer support, send booking updates, improve website performance, personalize user experience, and comply with legal obligations.
5. Location Information
With your permission, Consifo may collect your location to show nearby service professionals, improve service availability, estimate arrival time, and verify service completion. You may disable location permissions through your device settings, although some features may not function properly.
6. Cookies and Similar Technologies
We use cookies and similar technologies to remember user preferences, improve website performance, analyze traffic, enhance security, and personalize content. Users may manage cookies through their browser settings.
7. Payment Information
Consifo does not intentionally store complete debit card, credit card, or UPI credentials. Payments are processed using authorized payment service providers that maintain their own security standards.
8. Data Sharing
We may share information only when necessary with service professionals assigned to your booking, payment service providers, government authorities when legally required, legal advisors, and technology partners supporting our services. We do not sell your personal information.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards to help protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no online system can guarantee absolute security.
10. User Responsibilities
Users should keep login credentials confidential, provide accurate information, report unauthorized account activity promptly, and use the platform lawfully.
11. Children's Privacy
Consifo is not intended for children below the age permitted under applicable law to independently use our services. If we learn that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove it.
12. User Rights
Subject to applicable law, users may request to access their personal information, correct inaccurate information, update account details, delete their account where permitted, withdraw certain permissions, and contact support regarding privacy concerns.
13. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
14. Third-Party Services
Our website or application may contain links or integrations with third-party services. Their privacy practices are governed by their own privacy policies.
15. Marketing Communications
Users may receive service-related notifications. Promotional communications may be sent where permitted, and users may opt out of marketing messages while continuing to receive essential service notifications.
16. Policy Updates
Consifo may update this Privacy Policy from time to time. The revised version will become effective when published with the updated Effective Date.
17. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact Consifo through the official contact details provided on the website.
By continuing to use Consifo, you acknowledge that you have read, understood, and agreed to this Privacy Policy.